Community stroke service survivors’ experiences 2015-2017

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Summary of report content

The aim of this report is to collate the experiences of stroke survivors who were discharged into North Somerset Community Stroke Services over the past two-years (2015 to 2017). A questionnaire was constructed aimed at eliciting the experience of stroke survivors who had used stroke services in North Somerset between 2015 to the end of October 2017. A total of 80 questionnaires were distributed with a response rate of 38 completed questionnaires.

The key findings informed by investigating the responses from the clinical professionals, stroke survivor’s responses to questionnaires and by using the four recommendations made in the 2015 Healthwatch North Somerset ‘Special Enquiry Community Stroke Services report. This report concludes that there has been very little overall improvement or change in the stroke survivors experience of being discharged into community services within the last two-years.

The recommendation issued relate to review and develop the BNSSG pathways, access to appointments.

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General details

Local Healthwatch
Healthwatch North Somerset
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Other
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Neurology, neurosurgery and stroke care
District nurse and community nursing
Name of service provider
North Somerset Community Partnership C.I.C

Details of people who shared their views

Number of people who shared their views
38
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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