Community insights on the COVID-19 vaccine in Tower Hamlets

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Summary of report content

Tower Hamlets analysed 60 comments about the COVID-19 vaccine, collected through social media and their usual outreach. They identified key themes in the comments, ranging through hopeful that the vaccine will bring an end to lockdown, to distrustful of how fast it has been approved, or more generally distrustful of vaccines as a whole.

They used this data to build an engagement strategy, suggesting that a successful strategy to increase uptake and awareness of the COVID-19 vaccine would need to consider people’s attitudes towards the vaccine, access to information about the vaccine, and where people get their information from.

Between April and June 2020, Healthwatch Tower Hamlets conducted a survey that 663 people took the time to respond to. They found that most people used official websites and social media to stay informed on COVID-19.

Healthwatch Tower Hamlets identified potential obstacles to accessing the vaccine. These included questions on who would administer the vaccine and where, and how will this information be made accessible to all.

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General details

Local Healthwatch
Healthwatch Tower Hamlets
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
723
Age group
All
Does this report feature carers?
No
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