Community engagement – Deafness is not a barrier

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Summary of report content

This is a report by Healthwatch Havering. The project looked at the situation and experience of deaf people in the area.

For this study, we carried out a survey of service users, their family, friends and carers, and professionals working with them. The number of responses was lower than expected.

There are a number of recommendations in the report to all services involved.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Ear, nose and throat, audiology and maxillofacial services
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