Community Champion diabetes findings

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Summary of report content

This is a report by Healthwatch Kirklees. The project is about community diabetes champions.

A total of 2992 conversations have been used in this report.

The project found a range of factors were involved in managing diabetes, time, language barriers and knowledge were key elements.

There are recommendations in this report.

Awareness: 

The unanimous mention of a lack of awareness across all demographics underscores the need for more robust outreach and education efforts.

- Design targeted local awareness diabetes campaigns that address the unique needs of various demographic segments.

- Collaborate with community leaders, community champions or influencers to build trust and amplify outreach.

Language & Communication: 

Beyond the linguistic challenges often associated with non-native English speakers, the data revealed that individuals with learning disabilities also face similar barriers.

- Offer translation services, culturally sensitive materials and resources that are easy read. 

- The NHS and social care system locally/regionally/nationally should complete further work to personalise care within NHS and social care software systems in relation to communication preferences. 

Time Constraints: 

Time emerged as a significant barrier, especially among working-age individuals and those with physical impairments. 

- Increased communication of the enhanced flexible service hours currently available in Kirklees

- Offer alternative service delivery methods for services and support.

- Provide NHS and social care professionals with details of community champions peer to peer support or community based diabetes support activities. 

Gender Disparities: 

The distinct challenges faced by women, particularly in terms of language and understanding, emphasise the need for gender-sensitive approaches in service provision and communication.

- Healthwatch Kirklees will undertake a women’s health engagement project October 2023 to Dec 2023 to understand gender sensitive approaches further. 

Continuous Feedback: 

Regularly engage with the community to understand evolving needs and refine strategies accordingly.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Kirklees
Healthwatch Calderdale
Publication date
Key themes
Booking appointments
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Diabetes care

Details of people who shared their views

Number of people who shared their views
2992
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