Closure of the walk in clinic at Weston Church

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Summary of report content

This report was written by Healthwatch Bath and North East Somerset, 30 November, 2015.

The main sentiment of the report is mixed. The topic is the closure of a walk in centre and some patients felt that in particular there would be access issues in getting to the GP surgery once the walk in closes.

Whilst recommendations are not provided, staff have responded directly to people's comments explaining the reasons for closure and alternative things concerned people could do.

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General details

Local Healthwatch
Healthwatch Bath and North East Somerset
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Parking and transport
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
23
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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