Citizens Focus Panel: November 2020 - Flu vaccinations

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Summary of report content

Healthwatch Cheshire conducted a survey in November 2020 collecting 53 people's experiences getting flu vaccinations during the pandemic. 

The report found that the vast majority of respondents became aware of their eligibility for a Flu Jab through their GP Practice, but many sought out their jab after seeing it advertised through various sources of media. Though GP Practices remain many people’s first choice of location to receive a Flu Jab, there was an openness amongst respondents to access their vaccination through their local pharmacy or another community venue. This was mainly due to ease of location and access. Those who have received their Jab at these locations were happy with the experience. Although arrangements for receiving a Flu vaccination this year were a little different due to the ongoing pandemic, people reported feeling safe throughout the process. There was a general consensus that respondents felt positive about their experience of receiving a Flu Jab.

Healthwatch Cheshire will feed this information to those who provide and commission health and care services to improve the future experiences of people. The next survey will begin in December 2020.

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General details

Local Healthwatch
Healthwatch Cheshire East
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
53
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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