Children and Adolescent Mental Health Services in Kent

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Summary of report content

Sussex Partnership NHS Foundation Trust, Ashford, Canterbury, Dartford, Gravesham and Swanley, South Kent Coast, Swale, Thanet and West Kent Clinical Commissioning Groups commissioned this report.

The report was written by Healthwatch Kent.

The research was carried out in January of 2016. The Report was centred around Children and Adolescent Mental Health Services in Kent.

A total of 309 people contributed to this report.

There were six recommendations made around the following topics:

Autistic Spectrum Disorder (ASD)

Waiting times for initial assessment appointments

Unclear referral process and criteria for specialist CAMHS services

Follow up appointments

Poor communication

Relationships with Staff

Keeping young people safe

Lack of information about alternative support services

Eating disorders

Transition to adult services

The commissioners mentioned above responded to the report and the response is included within the report.

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General details

Local Healthwatch
Healthwatch Kent
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Patient experience
Key themes
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Diagnosis
Written information, guidance and publicity
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Quality of treatment
Referrals
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Name of service provider
ussex Partnership NHS Foundation Trust, Ashford, Canterbury, Dartford, Gravesham and Swanley, South Kent Coast, Swale, Thanet and West Kent Clinical Commissioning Groups

Details of people who shared their views

Number of people who shared their views
309
Age group
All
Gender
All
Types of disabilities
Mental health condition
Does this report feature carers?
Yes
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