Cheshire East Community Reablement Service Report
Download (PDF 505.38 KB)Summary of report content
Healthwatch Cheshire undertook research on local people's views about the Community Reablement Service. They interviewed 14 people who had been discharged from three local hospitals.
Overall people were very positive about the service and quality of care they received. Most people felt their independence had been supported throughout their recovery, and that their confidence had improved as a result of the support given by the reablement team. They were able to choose when the reablement service stopped and how they were supported.
Whilst overall communication was good, the process was not well explained before people left hospital. Lack of transport came up as a barrier to accessing additional services for some people. Signposting to other services was inconsistent, with social isolation being an issue for some people.
The report has nine recommendations about communication, information provision, transport and equipment.