The challenges facing Portsmouth residents part 2
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Healthwatch Portsmouth worked with Portsmouth City Council to understand to what extent people agreed with the challenges and solutions identified to issues relating to health, education, housing, employment and political support. They spoke to 276 people.
The healthcare findings were:
Healthcare needs to be made more accessible by:
- Improving non-digital access and easy-to-use online systems
- Improving access to healthcare professionals by recruiting, employing, and retaining more staff
- Making it easier to find and book NHS dentists in the city
- Improving and increasing the number of healthcare centres
Quality of experience could be improved by
- Better delivery of specialised care (e.g. mental health trained professionals)
- Improving the manner of staff; more empathetic, reducing stigma or judgement
- Making healthcare more inclusive
- Continuing care into the home
- Being considerate of needs in a hospital environment
- Ensuring a good standard level of health
- Creating informed patients through education and communication
- Promoting everyday health
- Considering systematic and top-level changes
- Funding and privatisation
- Ensuring the system is efficient