Cervical screening - my way

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Summary of report content

In 2023, NHS England set a target to eliminate cervical cancer by 2040. It's an admirable but challenging goal, set against declining levels of uptake by women of cervical screening over the past 20 years. In response, Healthwatch England launched research to investigate why some women are hesitant to go for screening, to make recommendations to policymakers on how to improve uptake and to help meet the elimination goal. Conducted between November 2023 and February 2024, the research consists of:

  •  A poll of more than 2,400 women who were hesitant about cervical screening. 
  • Interviews of 30 younger, disabled, or minority ethnic women to amplify voices that are not always heard and who generally face service barriers.

The top reasons for hesitancy among respondents were worries about physical discomfort, embarrassment at undressing in front of healthcare professionals and a belief they didn't have to go because they weren't currently sexually active. 

Women felt NHS information describing the purpose of cervical screening was good/clear (78%), but fewer (58%) said it explained Human Papillomavirus (HPV) as the leading cause of cervical cancer. 

Some women didn't receive accessible or translated information to enable them to understand the invitations and make an informed decision about attending a screening. 

Most women (81%) who'd attended screening previously said that staff treated them with respect. However, only a third (33%) felt they'd been able to ask staff for practical changes that could make them feel comfortable in appointments. 

There was strong support (73%) for home testing – currently being considered as an option by screening experts – if it was offered free on the NHS.

There are major gaps in national data on the diversity of women who attend cervical screening. 

We heard about examples of innovative practices that improve uptake among diverse women.

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Screening services and testing

Details of people who shared their views

Number of people who shared their views
2,474
Age group
25 to 49 years
50 to 64 years
Gender
Women
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Caribbean
Black / Black British: Any other Black / Black British background
Religion or belief
Christian
Muslim
Types of disabilities
Physical or mobility impairment
Learning disability or difficulties
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