The carers support centre: mental health carers

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Summary of report content

Healthwatch Bristol visited The Carers Support Centre mental health carers support group to gather feedback on peoples experiences of health and social care services. There were eight people in attendance when Healthwatch Bristol visited on Tuesday 8 November and an informal discussion was had to share experiences and issues, and signpost to advocacy support and Well Aware.

Their were 14 comments received from the session, the key themes included: The lack of support in the community for mental health is a regular issue raised with Healthwatch Bristol and is a key and clear theme in this engagement summary. ; a lack of specialist support and respite for carers of those with mental health issues; carers not being listened to or having information shared with them was an issue

raised during this session, as was the importance of having an effective care coordinator to support the care of the person with a mental illness.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Caring, kindness, respect and dignity
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Community Mental Health Team (CMHT) and specialist MH services
Other
Name of service provider
Fishponds Family Practice, Leap Valley, Mens Crisis House, Elgar in Southmead hospital, Petherton, Crisis line, Brookland Hall

Details of people who shared their views

Number of people who shared their views
14
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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