Care Quality Commission: Integrated Care System Brief Report

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Summary of report content

As part of the Care Quality Commissions (CQC) work to develop a new regulatory assessment for Integrated Care Systems (ICS) in England, Healthwatch Lincolnshire presents this report which contains detailed information about their engagement approach and findings from both the public and health and care leaders in Lincolnshire.

Throughout the engagement work completed between April and May 2022, including surveys, group work and one to one interviews, the areas that mattered most to people were being treated holistically (person centred care); more effective and appropriate communication and services being more joined up (talking to one another).

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Public consultation and engagement
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Focus group
Interviews
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
Age group
16 to 17 years
18 to 24 years
25 to 49 years
65 to 79 years
Gender
Women
Men
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
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