Care in focus: Royal Oldham Hospital Patient Experience
Download (PDF 909.42 KB)Summary of report content
This is a report by Healthwatch Oldham. The project looks at Royal Oldham Hospital and patient experience there.
Healthwatch Oldham worked with Royal Oldham Hospital to facilitate three engagement
events at various locations within the hospital, including the main building reception, J Block
entrance & Lucy Pugh entrance/clinic area.
The purpose of these engagement events was to encourage patients visiting the hospital to
complete a short questionnaire to understand their experiences of using Royal Oldham Hospital.
The Healthwatch Oldham team engaged with 63 people who all completed our survey; 6 of
whom were inpatients, 34 were outpatients, 10 were staff members, and 13 were visitors. The
survey results demonstrate both the positive experiences patients have had and their issues
with Royal Oldham Hospital.
This includes the treatment and care provided, their experiences compared to other hospitals,
and the cleanliness/hospitality of Royal Oldham Hospital.
There are no recommendations in this report.
There are no follow up actions in this report.