Cardiovascular Disease Awareness and Prevention Focus Groups

Healthwatch Newham undertook focus groups on cardiovascular disease and prevention during Heart Health Day on 18 December 2025.

The findings show that most participants had some awareness of cardiovascular disease, particularly common risk factors such as high blood pressure and high cholesterol. However, the depth of understanding varied considerably across participants. While some demonstrated a basic awareness of how lifestyle factors influence heart health, others lacked knowledge about symptoms, long-term risks, and effective prevention. Participants who attended community-based initiatives, including Heart Health Day, reported increased confidence and understanding, highlighting the value of community events in making health information accessible and relevant.

Awareness of formal cardiovascular prevention and support services in Newham was generally low. With the exception of leisure centres, walking groups, and occasional community health events, many participants were unaware of structured services such as NHS Health Checks. When participants were aware of services, they most commonly learned about them through their GP, posters in healthcare settings, or community events. Social media was rarely identified as an information source, particularly by older residents.

Participants consistently reported significant gaps in the availability and accessibility of information about cardiovascular disease. Existing information was often described as overly technical, difficult to understand, and not culturally or linguistically appropriate. Older adults, people with limited English proficiency, and individuals who lacked digital access or confidence were identified as being particularly vulnerable to missing essential health information.

Several barriers to accessing care were repeatedly highlighted during the focus groups. These included language barriers, difficulty understanding medical terminology, long waiting times for appointments, limited consultation time with GPs, challenges using online booking systems, and concerns about cultural sensitivity, including preferences regarding the gender of healthcare professionals. These challenges often overlapped and contributed to frustration, reduced confidence, and disengagement from preventative healthcare.

Experiences of GP referral pathways were mixed. Participants frequently described referral processes as confusing, particularly when explanations relied heavily on medical language or digital tools such as the NHS App. Older adults and those with limited digital skills felt especially disadvantaged. Although referral waiting times were generally regarded as reasonable, participants emphasised the need for clearer explanations, written follow-up information, and more consistent support, particularly for individuals with long-term or high-risk conditions.

Overall experiences of GP services were broadly positive, with many participants reporting that they felt listened to and respected by healthcare professionals. However, short appointment times were often seen as a limitation. Community-based health events that offered blood pressure checks and lifestyle advice were consistently cited as examples of good practice. These events were viewed as approachable, accessible, and effective in raising awareness and encouraging engagement with preventative health measures.