CAMHS report

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Summary of report content

Healthwatch Manchester undertook research to find out people’s experiences of accessing Children and Adolescent Mental Health Services (CAMHS).

The research showed a disparity between the information they received in their Freedom of Information (FOI) requests and the experiences outlined by their respondents, particularly around waiting times.

They found that their respondents’ overall sentiment towards the service was negative. One area that received a lot of negative feedback was the transition process out of the service, with several respondents feeling that they were simply dropped by the system once they reached the age limit.

It was difficult for Healthwatch to secure support from local schools when they attempted to engage them on this issue. They heard back from only one teacher anonymously.

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General details

Local Healthwatch
Healthwatch Manchester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Follow-on treatment and continuity of care
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)

Details of people who shared their views

Number of people who shared their views
8
Age group
Not known
Gender
All
Sexual orientation
Not known
Does this report feature carers?
No
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