Buckinghamshire Neurology Rehabilitation Services

This is an Enter and View report is by Healthwatch Buckinghamshire.

Healthwatch Buckinghamshire attended neurology clinics at Amersham Hospital, High Wycombe Hospital and Rayner’s Hedge Rehabilitation Unit. A total of eight on-site visits during May and June 2023 were completed. Healthwatch representatives spoke to 62 patients in total.

There are recommendations in this report.

Referrals

• Recommendation to improve primary care aspect of pathway - speed up GP referral pathways by ensuring that all Buckinghamshire medical practices are fully informed about NHS England Guidelines Offering Advice & Guidance:
• Supplementary Guidance for CQUIN (2017). Such guidelines include information about; Appropriate Referral, Inappropriate Referral, Referral Details and Additional Information. 

Appointments

• Schedule appointments around test results 
• Quick rescheduling of postponed appointments to improve patient satisfaction

Joined-up working

• Joined up rehabilitation services with a shared database of patient records for direct patient care and best practice to be fed through the Neurology Transformation Group to ensure single point of access

Support

• More support and advice for carers looking after an adult with a long-term neurological condition 

Information Sharing

• Keep patients updated individually about new developments and treatments for neurological conditions. Better links with the research team will help to identify any new studies for entry into the services

Personalised care package

• Integrated care plans for physical and mental health needs – communication between different services i.e. social prescribers

There are no follow up actions in this report.