Brook Milton Keynes Young person's mental and sexual health service review
Download (PDF 311.25 KB)Summary of report content
This report contains feedback from young people about services provided by Brook Milton Keynes
It was obtained from two sources :
An outreach session with the Healthwatch Officer for Children and Young People, undertaken at Stantonbury Campus.
An inspection visit
The group felt that Brook is providing all young people in Milton Keynes with a good service and that young people appreciate that such a service is available to them.
The points for improvement suggested by the young people are:
That more males are encouraged to use the service
That some areas could do with painting.
That a box for the ‘how did we do’ sheets could be put on the reception desk.
That reception staff consider how they phrase their request for young people to provide information on the registration form so that it feels more like asking them what they want.
That some of the posters on the walls should be updated.
That the opening times on the website would be better displayed on a 12 hour clock with am/pm rather than using a 24 hour clock