Briefing August 2023: what local people said about access to services and their health and wellbeing

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Summary of report content

Healthwatch Coventry undertook outreach sessions to understand people's health and care priorities in Q 2023-24.  They spoke to 67 people.

  • 57% said accessing health service is getting harder slightly lower than the 62% from the previous quarter.
  • 48% found it difficult or very difficult to access their GP practice by phone
  • 55% said it was difficult or very difficult to get a GP appointment
  • 52% said rising prices impacted on affording dental care
  • Communication regarding hospital appointments and tests is varied and the comments people made indicate how it can be improved.

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General details

Local Healthwatch
Healthwatch Coventry
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Booking appointments
Cost and funding of services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
68
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