Booking an eye test report

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Summary of report content

Healthwatch Isles of Scilly ran a community survey in April and May 2015 which asked people to rate all services they had used in the last 12 months and add their comments. Most respondents rated optometry provision as poor, and comments indicated that availability of appointments and waiting times were an issue. In September 2015 Healthwatch Isles of Scilly ran a short straw poll which focused on choice and waiting times.

Healthwatch Isles of Scilly have discussed both surveys with Dr Garman of St Marys Health Centre, as provider of the service.

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General details

Local Healthwatch
Healthwatch Isles of Scilly
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Booking appointments
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Optometry services/opticians
Name of service provider
St Marys Health Centre

Details of people who shared their views

Number of people who shared their views
58
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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