Blackpool South Primary Care Network Insights from patients

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Summary of report content

This is a report by Healthwatch Blackpool. The project looks at feedback from GP practices.

A mixture of face to face surveys and online surveys were used to gather patient experience. A total of 223 people shared their views.

Detailed feedback is relayed about each practice in terms of what is and is not working so well.

There are no recommendations in this report.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Engagement event
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
223
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