Black Lives Matter - report of a digital listening event

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Summary of report content

Healthwatch Greenwich held an online listening event with BAME service users, organisations representing BAME communities and providers of local health and care services, In light of the known impact of Covid-19 on BAME communities and in solidarity with the Black Lives Matter movement.

In four breakout groups, (health inequalities, access to services, community resilience, mental health) BAME residents and community organisations shared their experiences of racism, their experience during Covid-19, and their experience of seeking support, accessing, and using health and care services. BAME residents and community organisations told Healthwatch about the changes they want to see to address racial and health inequality and ensure health and care services are equitable. 

Healthwatch Greenwich have passed on the feedback to service providers and intend to hold a follow up event in November 2020.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Health inequality
Written information, guidance and publicity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Deliberative event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants
Other
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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