The bigger picture: what people think about adult social care

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Summary of report content

Healthwatch Bristol was commissioned to do this work for Bristol City Council Adult Social Care (BCC ASC) with the aim of better understanding people’s experiences of ASC in Bristol and to inform their service commissioning. Healthwatch Bristol worked in partnership with BCC ASC to engage support and advocacy organisations and people with lived experience. 

This project has collated feedback from a diverse group of 103 people in Bristol who draw on care and support, and unpaid carers. This included older adults, people with Learning Disabilities, people with mental health issues, people with Autism, people with physical and sensory impairment and their carers.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
103
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Learning disability
Does this report feature carers?
Yes
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