Awareness of minor injury units
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Healthwatch Worcestershire wanted to explore levels of awareness amongst the public of minor injuries units. They carried out a survey to which 635 people responded.
While most respondents had heard of Minor Injuries Units, more information about them is needed.
People have heard of Minor Injuries Units, but they don’t necessarily know which injuries they can treat or when they are open.
Those that had not heard of Minor Injuries Units would like a leaflet through the door as the MAIN way to receive information.
People felt that minor injury units service offer could be improved.
Minor injury units are important local services, but people living in Worcester and Redditch do not have direct access to a Minor Injuries Unit
Minor injury units could take some of the strain off local A&Es.
Most people are aware of the message about contacting NHS 111, but will telephone rather than going online. Some people find out of hours services confusing.
The NHS System is reviewing minor injury unit provision in Worcestershire, including looking at X-Ray opening times and Urgent Treatment Centres.
The report contains eight recommendations to improve awareness of minor injury units.