Annual Survey Results

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Summary of report content

Healthwatch Gateshead released their annual survey for public engagement in order to establish their priorities to work on for the upcoming financial year 2026-2027. They heard from 278 people.

The report looks at people's comments on the following services:

  • Ambulances
  • Dentists
  • GPs
  • Hospitals
  • Long Covid clinics
  • Mental heath
  • NHS 111
  • Pharmacies
  • Physiotherapy
  • Services for people on the autism spectrum
  • Sexual health
  • Social care
  • Social prescribing

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General details

Local Healthwatch
Healthwatch Gateshead
Publication date
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Ambulances and paramedics
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Hospital services- not stated
Long Covid clinics or treatment
Pharmacy
Physiotherapy
Services for people with Autism/on the Autism spectrum
Sexual health
Social prescribing

Details of people who shared their views

Number of people who shared their views
278
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0
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