Annual Report 2025/26

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Summary of report content

Healthwatch Cheshire West report on its key achievements for 2025/26:

  • 4,031 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care.
  • They published 19 reports about the improvements people would like to see in areas like GP access, corridor care, care home quality, dental services, pharmacy, and diagnostics, which were shared with local decision makers.
  • They made a difference on a wide variety of topics, including access to services for people in rural areas, GP access and corridor care.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Diagnosis
Prevention of diseases, including vaccination, screening and public hygiene
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Diagnostic centre/hub
Discharge lounge/ discharge team/ discharge to assess
Emergency department (inc A&E)
General Practice (GP)
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
4031
Seldom heard groups
People who are geographically isolated
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