Annual Report 2025/26

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Summary of report content

Healthwatch West Sussex worked with Stonepillow Lived Experience Project to interview 16 homeless people.

  • People found that support from Stonepillow helpful
  • Although all service users felt they have the support they need currently, mental health was a main concern, with access to GP’s and in particular face to face appointments, the main barrier
  • Nine service users had accessed Accident and Emergency in the past two years. The main area of concern was access to an NHS dentist.
  • A significant area of concern for service users was their sleep pattern as this affects their physical, emotional, and mental health
  • Service users shared what they are actively looking forward to and how proud they were of how far they had come with their recovery: losing weight, doing voluntary work, taking up opportunities as they come along, and proud they are somewhere they can get the right support

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General details

Local Healthwatch
Healthwatch West Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Stonepillow
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
16
Seldom heard groups
Homeless people
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