Annual Report 2025/26

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Summary of report content

Healthwatch Kent report on their key achievements for 2025/26:

  • 3,236 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care.
  • They published 10 reports about the improvements people would like to see in areas like Live in Care and Veteran support.
  • They made a difference on a wide variety of topics, including access to A&E and support for people with ADHD

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General details

Local Healthwatch
Healthwatch Kent
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
Home care/domiciliary care including personal assistants and personal budgets
Hospital-based psychiatric care

Details of people who shared their views

Number of people who shared their views
3,236
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