Annual Report 2024/25
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Healthwatch Lancashire report on its key achievements for 2024/25:
- They engaged with 9,760 residents and was supported by 30 volunteers who contributed 947 hours.
- Key areas of work included women's health, Deaf/BSL users' experiences, young people's mental health, carers' support, and disability issues.
- The BSL project found significant communication barriers, with only 23% of services contacted knowing how to book an interpreter.
- Work on young people's mental health led to service improvements including more consistent assessments and regular check-ins.
- The organisation supported 581 people through information, advice and signposting services.
- Priorities for 2025-26 include disability and transport accessibility, men's health, ageing without children, and the impact of social media on young people.