Annual Report 2024-25

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Summary of report content

This is an Annual Report by Healthwatch Thurrock. The report summarises work between 2024-25.

802 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care.

131 people came for clear advice and information on topics such as mental health support and finding an NHS dentist. 

Published 6 reports about the improvements people would like to see in areas like maternity, smoking cessation and the future of our NHS.

Key projects included:

  • Work on smoking cessation.
  • Safeguarding work.
  • Place based view of NHS 10 Year Plan, highlighting people’s local vision for the next 10 Years. 

Alongside information and signposting work.

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General details

Local Healthwatch
Healthwatch Thurrock
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Maternity care
Public health (inc healthy lifestyle services such as smoking cessation or weight management)

Details of people who shared their views

Number of people who shared their views
933
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