Annual Report 2024-25

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Summary of report content

Healthwatch Walsall report on key achievements during 2024/25.  During this period, they:

  • spoke to 1,694 people face to face at various venues in different communities
  • escalated 19 issues which included safeguarding concerns and important service issues.
  • Made a difference on a wide variety of topics, including access to GP appointments, access to phlebotomy services and pharmacy.

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General details

Local Healthwatch
Healthwatch Walsall
Publication date
Date evidence capture began
Key themes
Access to services
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Phlebotomy/blood tests

Details of people who shared their views

Number of people who shared their views
1079
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