Annual Report 2024-25

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Summary of report content

This is an annual report by Healthwatch Newcastle. The report covers activities between 2024-25.

We’ve supported 8,022 people to have their say and get information about their care. 

Our work is supported by 16 volunteers and we employ 7 staff. 

1,215 people shared their experiences through research, which is double the previous year. This allowed us to produce reports, raise awareness of issues and improve services.

6,638 people engaged at 192 outreach sessions and events; this is 5 times the number of people engaged with last year.

169 people came directly for information and signposting, with over 90% coming to us with health-related topics.

Key work included:

  • Covid 19 and Flu Vaccination Take Up by the Public - March 2025
  • Examining local public uptake of Covid-19 and seasonal Flu vaccines

Alongside information and signposting work.

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General details

Local Healthwatch
Healthwatch Newcastle Upon Tyne
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Prevention of diseases, including vaccination, screening and public hygiene
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
8022
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