Annual Report 2024-25
Download (PDF 5.12 MB)Summary of report content
This is an annual report by Healthwatch Liverpool. The report summarises activities between 2024-25.
1891 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care. 91,669 people came to us for clear advice and information on topics such as accessing NHS dentistry and emergency dental care and navigating adult social care. We published 22 reports about experiences of health and care including The Impact of Sexual Trauma on Health Appointments, Enter and View visits to care settings and Listening Events at various Hospital Trusts and other local NHS services.
Our most popular information resource was our FAQ on 'Finding an NHS Dentist', which details the current NHS dental crisis and guides people on their options.
Key projects included:
- Sexual trauma
- GP access
- Views of Mental Health Day Opportunities Services
Alongside ongoing enquiry and signposting work.