Annual report 2024-25

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Summary of report content

Healthwatch Rutland report on their key achievements during the year 2024/25. During this period, they:

  • Heard from 1,255 people
  • Published 9 reports
  • Made a difference on a variety of topics, including the patient experience at Oakham Minor Injuries Unit, local NHS dentistry access, and patient experience at Leicester Ophthalmology Department

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General details

Local Healthwatch
Healthwatch Rutland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Complaints
Communication with patients; treatment explanation; verbal advice
Health inequality
Integration of services and communication between professionals
Patient/resident safety
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
General feedback
Interviews
Observation (eg Enter and View)
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
1255
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