Annual Report 2024-25

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Summary of report content

Healthwatch County Durham report on their key achievements during the year 2024 - 25.  During that year, they:

  • supported more than 1671 people to have their say on their experiences of health and social care
  • published 12 reports about the improvements people would like to see in health and social care services
  • Made a difference on a wide variety of topics including access to GPs, pharmacy, women's health and ambulance services

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General details

Local Healthwatch
Healthwatch County Durham
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Consent, choice, user involvement and being listened to
Discharge
Health inequality
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Discharge lounge/ discharge team/ discharge to assess
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
1671
Gender
Women
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