Annual Report 2023 - 24

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Summary of report content

Healthwatch Waltham Forest report on its key achievements during 2023 - 24.  During that period:

  • 5,062 people shared their experience of health and social care with them
  • 192 people came to them for clear advice and information
  • They published 51 reports
  • They made a difference on a variety of issues, including GP phone systems; home care; hospital discharge and vaccine literacy amongst the Pakistani community

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General details

Local Healthwatch
Healthwatch Waltham Forest
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Communication with patients; treatment explanation; verbal advice
Discharge
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Discharge lounge/ discharge team/ discharge to assess
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Ethnicity
Asian / Asian British: Pakistani
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