Annual Report 2023-24

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Summary of report content

Healthwatch Richmond report on their achievements in 2023-24.  During this period:

  • 1,217 people shared their experiences of health and social care with them
  • 203 people came to them for advice and information
  • They published six reports on a variety of topics, including access to pharmacies and improving mental health crisis care
  • They made an impact on a variety of topics including children's cancer care, NHS dentistry, pharmacy closure, phlebotomy, SEND and mental health

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General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Pharmacy
Phlebotomy/blood tests
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