Annual Report 2023 - 24

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Summary of report content

Healthwatch Surrey report on their key achievements for the year 2023-24. During this period:

  • 1632 people shared their experiences of health and social care with them
  • 824 people sought advice and information from the,
  • They published 26 reports
  • They made a difference on the NHS App, and ensuring that hospitals use patient experience in the improvement of their services.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Parking and transport
Patient/resident safety
Public consultation and engagement
Service organisation, delivery, change and closure

Methodology and approach

If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Community Mental Health Team (CMHT) and specialist MH services
Hospital services- not stated
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