Annual Report 2023-24

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Summary of report content

Healthwatch Dorset report on their key achievements in 2023-24.  During this period:

  • 1,566 people shared their experiences of health and social care with them
  • 444 people came to them for advice and information
  • They published two reports, including one on urgent and emergency care
  • They made a difference to a variety of topics, including young people's mental health services, dentistry and the cost of living.

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General details

Local Healthwatch
Healthwatch Dorset
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Emergency department (inc A&E)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
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