Annual Report 2023-2024

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Summary of report content

Healthwatch Dorset sets out its achievements for 2023/24 in its annual report. 

 

During this year: 

  • 1566 people shared their experience of health and social care services with them 
  • They provided 444 people with advice and information about health and care services 
  • They published 2 reports 
  • They’ve worked on projects about patient access to urgent and emergency care in Dorset, young people’s experience of local mental health services, and the impact of the soaring cost of living on healthcare.

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General details

Local Healthwatch
Healthwatch Dorset
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Lifestyle and wellbeing; wider determinants of health
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Emergency department (inc A&E)
NHS 111
Pharmacy
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
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