Annual report 2021/2022

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Summary of report content

Healthwatch Croydon sets out its achievements for 2021/22 in its annual report.

During this year:

  • 1,712 people shared their experience of health and social care services with them
  • They provided 1344 people with advice and information about health and care services.
  • They published 9 reports
  • Some of the projects they’ve worked on during the year included GP access, the Covid-19 vaccine, access to dentistry and people’s experience of urgent and emergency care.

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General details

Local Healthwatch
Healthwatch Croydon
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Accessibility and reasonable adjustments
Public consultation and engagement
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not applicable
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Emergency department (inc A&E)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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