Annual report 2020/2021

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Summary of report content

Healthwatch Doncaster reports on its achievements during the year 2020/21.

During 202/21 they:

  • Heard from 3,567 people about their experience of health and social care
  • Provided advice and information via Zoom and Facebook to 91,196 people
  • Engaged and supported 3,567 people via projects and surveys
  • Published 8 reports about the changes they wanted to see to health and social care

They undertook work on:

  • Access to urgent and emergency care
  • Access to GP surgeries
  • Missed hospital appointments

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General details

Local Healthwatch
Healthwatch Doncaster
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants
Emergency department (inc A&E)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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