Annual report 2020-21

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Summary of report content

Healthwatch Wandsworth reports on its achievements in 2020/21.

During this year they:

  • Heard from 1.063 people about their experience of health and care
  • Provided advice and information to 111 people
  • Engaged with and supported 760 people during the Covid-19 pandemic
  • Published 16 reports.

Issues they worked on during the year include:

  • Support for carers in Wandsworth
  • Care after discharge from hospital
  • Responding to Covid-19
  • Mental health
  • Health inequality

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General details

Local Healthwatch
Healthwatch Wandsworth
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Mental health crisis service
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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