Annual report 2020-21

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Summary of report content

Healthwatch Central Bedfordshire reports on its achievements in 2020/21.

During this year they:

  • Heard from 4,635 people
  • Provided advice and information to 2,015 people
  • Engaged with and supported 2,973 people during the Covid-19 pandemic
  • Published 12 reports.

Issues they worked on during the year include:

  • Access to NHS dentistry
  • Information on GP websites
  • Responding to Covid-19
  • Covid-19 vaccinations

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General details

Local Healthwatch
Healthwatch Central Bedfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services
Care home
Respite Care

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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0
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