Annual report 2020-2021

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Summary of report content

Healthwatch Lewisham reports on its achievements in 2020/21.

During this year they:

  • Heard from 4,231 people
  • Provided advice and information to 292 people
  • Engaged with and supported 1478 people during the Covid-19 pandemic
  • Published 9 reports.

Issues they worked on during the year include:

  • Digital healthcare
  • People from minority ethnic communities experience of health care
  • Responding to Covid-19

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General details

Local Healthwatch
Healthwatch Lewisham
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Health inequality
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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0
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