Annual report 2020-2021

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Summary of report content

Healthwatch Norfolk reports on its achievements in 2020/21.

During this year they:

  • Heard from 652 people
  • Provided advice and information to 8,513 people
  • Engaged with and supported 7,903 people during the Covid-19 pandemic
  • Published 15 reports.

Issues they worked on during the year include:

  • Responding to Covid-19
  • Impact of the pandemic on care homes
  • Digital health care
  • Mental health
  • Access to dentistry

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Remote appointments and digital services
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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