Annual Report 2019-2020

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Summary of report content

Healthwatch Surrey have summarised their activities over the financial year 2019-2020. 

The report shows that they have engaged with a variety of people and have provided support and guidance through multiple channels to 3,620 people. They have produced 13 reports based on insight from people's experiences. These reports have helped Healthwatch Surrey have an impact on the way that people receive care at home, are involved in Advanced Care Planning, and how hospital trusts support those with learning disabilities and autism. Healthwatch Surrey have highlighted the valuable contribution that their volunteers have made and have also outlined their finances over the year.

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Integration of services and communication between professionals
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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