Annual report 2019-2020

Download (PDF 2.02 MB)

Summary of report content

Healthwatch Salford report on their key achievements for financial year 2019/20. During this period:

2,587 people shared their health or social care experience with them

1,788 people accessed advice and information online from them

They worked on a number of projects including improving integrated care, access to GP appointments and men's health

Would you like to look at:

General details

Local Healthwatch
Healthwatch Salford
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Communication with patients; treatment explanation; verbal advice
Discharge
Health inequality
Public consultation and engagement
Referrals
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
2587
Age group
All
Gender
Men
Sexual orientation
Other
Types of disabilities
Sensory impairment
Learning disability or difficulties
Types of long term conditions
Deafness or severe hearing impairment
Did you find this attached report useful?
0
No votes have been submitted yet.