Annual Report 2019-20

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Summary of report content

Healthwatch Torbay summarised their activities over the 2019-2020 financial year. 

The report shows that Healthwatch Torbay published 10 reports and heard from over 500 people about their experiences of health and social care services. The report highlights some of the key activities over the year and how people's views have helped make a difference to the care and support people receive in Torbay.

Healthwatch Torbay highlighted the valuable contribution that their volunteers have made, outlined their finances over the year and noted plans for the year ahead.

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General details

Local Healthwatch
Healthwatch Torbay
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Remote appointments and digital services
Written information, guidance and publicity
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Observation (eg Enter and View)
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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