Annual Report 2018/19

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Summary of report content

Healthwatch Lancashire report on their key achievements for 2018/19. They:

  • Engaged with 8,000 people, visited 185 services and community events, and secured 25 service improvements based on public feedback. 
  • Completed 33 Enter and View visits to care homes, helping improve quality of care and shaping future care home development with Lancashire County Council. 
  • Influenced Lancashire and South Cumbria's digital health strategy through a major Healthwatch Together project involving almost 2,000 residents. 
  • Worked with partners to redesign children and young people's mental health services, ensuring young people, families and carers shaped future service models.

  • Co-produced accessible breast and cervical cancer screening toolkits for women with learning disabilities, helping improve information, communication and informed choice. 

     

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Remote appointments and digital services
Service organisation, delivery, change and closure
Written information, guidance and publicity

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Screening services and testing

Details of people who shared their views

Number of people who shared their views
8,000
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