Annual Report 2018/19

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Summary of report content

Healthwatch Cornwall report on their key achievements for 2018/19:

  • They had 4,752 interactions with people who shared their experience of health and social care with them
  • They interacted with 25% more people than last year, gathering public feedback to present to health and social care service commissioners.
  • They attended on average three outreach events each week including hospital drop-ins and community events like Blue Light Day and Freshers Fairs.
  • They regularly provided feedback to commissioners concerning high priority issues in the county, to help make positive change.

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General details

Local Healthwatch
Healthwatch Cornwall
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Palliative/end of life care

Details of people who shared their views

Number of people who shared their views
4,752
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